Privacy Policy

1. Introduction

2pay.to ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency payment gateway service.

2. Information We Collect

2.1 Information You Provide

• Account information (email, business name, password)
• Profile information (business details, contact information)
• Payment information (cryptocurrency addresses)
• Communications with us

2.2 Automatically Collected Information

• Usage data (pages visited, features used, time spent)
• Device information (IP address, browser type, operating system)
• Cookies and similar technologies
• Transaction data (amounts, currencies, timestamps)

2.3 Information from Third Parties

• Blockchain data (public transaction information)
• Analytics providers

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process cryptocurrency payments
• Authenticate your identity and prevent fraud
• Send transaction notifications and service updates
• Provide customer support
• Improve and optimize the Service
• Comply with legal obligations
• Enforce our Terms of Service

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf (hosting, analytics, email delivery). They have access only to information needed to perform their functions.

4.2 Legal Requirements

When required by law, court order, or government request, or to protect our rights and safety.

4.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred.

4.4 With Your Consent

With your explicit permission for specific purposes not listed here.

We do NOT sell your personal information to third parties.

5. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. Typically:

• Account data: Until account deletion + 7 years for legal/tax purposes
• Transaction data: 7 years minimum for regulatory compliance
• Logs and analytics: 90 days unless legally required longer

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@2pay.to

7. Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure password hashing (bcrypt)
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Authentication and security
• Preferences and settings
• Analytics and performance monitoring

You can control cookies through your browser settings. Note that disabling cookies may affect functionality of the Service.

See our Cookie Policy for more details →

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights: